Refund policy

30-day returns

We want you to feel good about your Tumbler Treat purchase. You can request a return within 30 days of receiving your order.

How to start a return

Use our Contact Us form and include your order number, the item you would like to return and the reason for your request. We will provide return instructions and the correct return address. Please contact us before sending an item back.

Return condition

For change-of-mind returns, items should be unused and returned with their original packaging and included accessories. Please keep your order confirmation or another proof of purchase.

Damaged, faulty or incorrect items

Please contact us if your order arrives damaged, faulty or different from what you ordered. Include your order number and clear photos so we can help resolve the issue.

Refunds

We will let you know when your return has been received and reviewed. Approved refunds are issued to the original payment method. Your bank or payment provider may need additional time to show the refund in your account.

This policy does not limit your rights under applicable consumer law.